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Brain met me to list furniture and price out the load. He was very reassuring and kind. I really liked all his call backs and answered all my questions. Debra Copeland was very receptive to my concerns and called to check on delivery. My kids accepted the delivery and really liked the calls to alert of delivery as they were running late. Good experience.
I realize this was a relatively small load, but the driver and his crew worked their butts off. They were all very personable and wanted to help in any way they could. I really appreciated their help.
Carl Dombrowski showed exceptional professionalism. He actually coordinated the entire move for us, responding to our questions when others did not.
Bo, our estimator, was understanding as our move was a little complex with timing. He came out twice without hesitation. Bo and our driver were both the best.
Sally Pantilla was helpful, friendly, positive and professional. I have enjoyed working with her on several occasions. I don’t know their names, but the men who loaded my belongings were very helpful, professional, and efficient.
Did not bring the boxes for the mattresses and they got a bit dirty as a results. But we were new to the moving game, so we had lots of questions and they were answered well and with patience.
Crews on both ends very hard working and personable. This is a professional organization on all levels.
Keith was just excellent to work with. He answered questions I didn’t even know to ask and made me feel much less stressed about the entire process.
The entire process was excellent. Every person I came in contact with was terrific – from Bo with the estimate to the packing and loading crew, to Ed unloading at the stop. Everyone was so helpful – I won’t move again without using [them].
I cannot say enough about Rich, who sold me on United and his services from the beginning. Even though I was looking at other movers, he was the only one that continually followed up with me, answered any questions I had, worked with me on pricing – just generally made me feel like I was in good hands. So friendly as well, and made good on every one of his promises. When he left right before the move, he turned me over to Eli, who picked right up where Rich left off. What a great team you have! I will DEFINITELY be recommending United to anyone interest in moving!! Thank you so much!
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